Terms of service
Terms and Conditions
Last Updated: 10/8/2026
Welcome to EC Stationery, operated by EVERCRAFT STATIONERY & SUPPLIES LTD. These Terms and Conditions ("Terms") govern your access to and use of our website located at https://ecstationery.com/ (the "Site"), as well as any purchases made through our Site. By accessing, browsing, or placing an order through our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please discontinue use of our Site immediately.
1. Definitions
1.1 "We," "Us," "Our" refers to EVERCRAFT STATIONERY & SUPPLIES LTD, a company registered in the United Kingdom, with its registered address at 10 Crow Green Road, Pilgrims Hatch, Brentwood, Essex, United Kingdom, CM15 9RA.
1.2 "You," "Your," "User" refers to any individual or entity who accesses or uses our Site or purchases products from us.
1.3 "Products" refers to the stationery and related supplies offered for sale on our Site.
1.4 "Site" refers to EC Stationery, accessible at https://ecstationery.com/.
2. Acceptance of Terms
By accessing and using our Site, you confirm that you are at least 18 years of age or are accessing the Site under the supervision of a parent or legal guardian. You warrant that all information you provide to us is accurate, current, and complete. If you are using the Site on behalf of a business, you represent and warrant that you have the authority to bind that entity to these Terms.
3. Amendments to Terms
We reserve the right to update, modify, or amend these Terms at any time without prior notice. Any changes will be effective immediately upon posting the revised Terms on our Site. It is your responsibility to review these Terms periodically. Your continued use of the Site following the posting of any changes constitutes your acceptance of the revised Terms.
4. Use of the Site
4.1 Eligibility — You must be at least 18 years old to use this Site and to make any purchases. By using this Site, you represent and warrant that you meet this eligibility requirement.
4.2 Account Registration — To access certain features of the Site, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4.3 Prohibited Conduct — You agree not to: - Use the Site for any unlawful purpose or in violation of any applicable local, state, national, or international law. - Impersonate any person or entity or misrepresent your affiliation with any person or entity. - Attempt to gain unauthorized access to any portion of the Site, other accounts, computer systems, or networks connected to the Site. - Introduce any viruses, malware, or other malicious code to the Site. - Use any automated means, including robots, spiders, or scrapers, to access, collect, or extract data from the Site without our express written consent. - Interfere with or disrupt the proper functioning of the Site. - Use the Site to send unsolicited communications, promotions, or advertisements. - Engage in any conduct that restricts or inhibits any other user from using or enjoying the Site.
5. Products and Pricing
5.1 Product Information — We make every effort to display the colors, features, and details of our Products accurately. However, we cannot guarantee that your electronic display will accurately reflect the actual color, appearance, or features of the Products due to variations in monitors, screens, and device settings.
5.2 Pricing — All prices are listed in USD ($). We reserve the right to change prices at any time without notice. The price charged at the time of order confirmation will be the price you are billed, regardless of subsequent price changes on the Site. Prices do not include applicable shipping, handling, or tax charges, which will be added to your total at checkout where applicable.
5.3 Product Availability — All Products are subject to availability. We reserve the right to limit the quantity of Products available for purchase or to discontinue any Product at any time. If a Product you have ordered is unavailable, we will notify you and process a refund for the unavailable item(s) in USD ($).
5.4 Promotions and Discounts — Promotions, discounts, and special offers are subject to specific terms and conditions, which will be communicated at the time the offer is made. We reserve the right to modify or cancel any promotion at any time.
6. Orders and Payments
6.1 Order Acceptance — Your placement of an order through our Site constitutes an offer to purchase the selected Products. We reserve the right to accept or decline your order at our sole discretion. An order is not confirmed until we send you an order confirmation email. We may decline or cancel an order if we suspect fraudulent activity, an error in pricing or product description, or any other legitimate reason.
6.2 Payment Methods — We accept various payment methods as indicated at checkout. By submitting payment, you authorize us to charge the applicable fees in USD ($) to your designated payment method.
6.3 Order Cancellation — You may request to cancel an order before it has been dispatched by contacting us at sales@ecstationery.com. If the order has already been dispatched, you will need to follow our return process as outlined in these Terms.
6.4 Order Modifications — We reserve the right to modify, suspend, or discontinue any aspect of the Site or these Terms at any time. We may also impose limits on certain features or restrict access to parts of the Site without notice.
7. Shipping and Delivery
7.1 Shipping Policy — We will process and ship orders in accordance with our shipping policy, which may be updated from time to time. Estimated delivery times are provided for informational purposes only and are not guaranteed.
7.2 Shipping Charges — Shipping charges are calculated at checkout and will be displayed in USD ($). Shipping charges depend on the destination, weight, and dimensions of the package.
7.3 Risk of Loss — The risk of loss for any Products passes to you upon delivery to the designated shipping address. We are not responsible for packages lost or stolen after they have been marked as delivered.
7.4 International Shipping — For orders shipped internationally, we will pay taxes and duties. These charges are not included in the product price or shipping cost displayed on our Site.
8. Returns and Refunds
8.1 Return Eligibility — We accept returns of unused, unopened Products within 14 days of delivery, unless otherwise specified for a particular Product. Products must be returned in their original packaging and condition.
8.2 Return Process — To initiate a return, please contact us at sales@ecstationery.com with your order number and the reason for the return. We will provide you with return instructions. You are responsible for the cost of return shipping unless the return is due to an error on our part or a defective Product.
8.3 Refunds — Upon receipt and inspection of the returned Product, we will process a refund to the original payment method in USD ($) within a reasonable timeframe. Refunds will include the purchase price of the returned item(s) but may exclude original shipping charges unless the return is due to our error.
8.4 Non-Returnable Items — Certain items, including but not limited to customized or personalized Products, clearance items, and gift cards, are non-returnable and non-refundable unless they arrive damaged or defective.
9. Intellectual Property
9.1 Ownership — All content on the Site, including but not limited to text, graphics, logos, images, audio, video, software, and the overall design and layout, is the property of EVERCRAFT STATIONERY & SUPPLIES LTD or its licensors and is protected by intellectual property laws.
9.2 Trademarks — The name EC Stationery, our logo, and all related marks are trademarks of EVERCRAFT STATIONERY & SUPPLIES LTD. You may not use any of our trademarks without our prior written consent.
9.3 Limited License — We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for personal, non-commercial purposes. You may not: - Copy, reproduce, distribute, or create derivative works from any content on the Site. - Use any data extraction or scraping tools on the Site. - Modify, reverse engineer, or decompile any software used on the Site. - Use any content from the Site for commercial purposes without our express written permission.
10. User-Generated Content
If the Site allows you to submit, upload, or post content, including reviews, comments, or other materials ("User Content"), you agree that: - You own or have the necessary rights to the User Content you submit. - Your User Content does not violate any applicable law or the rights of any third party. - You grant EVERCRAFT STATIONERY & SUPPLIES LTD a non-exclusive, royalty-free, worldwide, perpetual, and transferable license to use, reproduce, modify, publish, and distribute your User Content in connection with the Site and our business. - We reserve the right to remove or edit any User Content at our sole discretion without notice.
11. Disclaimer of Warranties
11.1 General Disclaimer — The Site and all Products are provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, EVERCRAFT STATIONERY & SUPPLIES LTD disclaims all warranties, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
11.2 No Guarantee — We do not warrant that the Site will be uninterrupted, error-free, secure, or that any defects will be corrected. We do not warrant the accuracy, reliability, or completeness of any information on the Site.
11.3 Product Warranties — To the extent permitted by law, any Product warranties provided by the manufacturer are separate from these Terms. We are not responsible for manufacturer warranties and direct all warranty claims to the respective manufacturer where applicable.
12. Limitation of Liability
To the maximum extent permitted by applicable law, EVERCRAFT STATIONERY & SUPPLIES LTD, its officers, directors, employees, affiliates, and suppliers shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages, including but not limited to: - Loss of profits, revenue, data, or use. - Damages for loss of goodwill or business reputation. - Costs of procurement of substitute products or services. - Any damages resulting from your use of or inability to use the Site or any Products purchased through the Site.
Our total aggregate liability for any claims arising from or related to these Terms or your use of the Site shall not exceed the total amount you have paid to us through the Site in the 12 months preceding the event giving rise to the claim, expressed in USD ($).
13. Indemnification
You agree to indemnify, defend, and hold harmless EVERCRAFT STATIONERY & SUPPLIES LTD, its officers, directors, employees, affiliates, and suppliers from and against any and all claims, liabilities, damages, losses, expenses, or costs (including reasonable attorneys' fees) arising from: - Your use of or inability to use the Site. - Your violation of these Terms. - Your violation of any applicable law or the rights of any third party. - Any User Content you submit to the Site. - Any inaccurate or misleading information you provide to us.
14. Privacy
Your use of the Site is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. Please review our Privacy Policy, which is incorporated into these Terms by reference.
15. Third-Party Links and Content
The Site may contain links to third-party websites, services, or content that are not owned or controlled by us. We are not responsible for the content, accuracy, or practices of any third-party sites. Your use of third-party sites is at your own risk, and you should review the terms and privacy policies of those sites before using them.
16. Force Majeure
We shall not be held liable for any delay, failure, or disruption in our obligations under these Terms caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, pandemics, government actions, power outages, internet or telecommunications failures, or any other event that prevents us from performing our obligations.
17. Governing Law and Dispute Resolution
17.1 Governing Law — These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles.
17.2 Dispute Resolution — Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Site shall first be attempted to be resolved through good-faith negotiations. If the dispute cannot be resolved through negotiation, it shall be resolved through binding arbitration or in the courts of the United Kingdom, as applicable.
17.3 Class Action Waiver — You agree that any dispute will be brought individually and not as part of a class action or representative proceeding.
18. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court or tribunal of competent jurisdiction, that provision shall be severed from these Terms, and the remaining provisions shall remain in full force and effect to the maximum extent permitted by law.
19. Waiver
Our failure to enforce any right or provision of these Terms shall not be considered a waiver of that right or provision. No waiver shall be effective unless it is in writing and signed by an authorized representative of EVERCRAFT STATIONERY & SUPPLIES LTD.
20. Entire Agreement
These Terms, together with any policies or agreements referenced herein, constitute the entire agreement between you and EVERCRAFT STATIONERY & SUPPLIES LTD with respect to your use of the Site and supersede all prior or contemporaneous communications, proposals, and understandings, whether oral or written.
21. Assignment
You may not assign, transfer, or delegate these Terms or any rights or obligations hereunder without our prior written consent. We may assign, transfer, or delegate these Terms or any rights or obligations hereunder without restriction. Any attempted assignment in violation of this section shall be null and void.
22. Contact Information
If you have any questions, concerns, or inquiries regarding these Terms or our Site, please contact us at:
- Company Name: EVERCRAFT STATIONERY & SUPPLIES LTD
- Website Name: EC Stationery
- Website URL: https://ecstationery.com/
- Address: 10 Crow Green Road, Pilgrims Hatch, Brentwood, Essex, United Kingdom, CM15 9RA
- Email: sales@ecstationery.com
By using our Site, you acknowledge that you have read these Terms and Conditions, understand them, and agree to be bound by them.